10 Conflict is Inevitable; Communication and Empathy Can Help

By the end of this module, you will:

• Define empathy and perspective-taking and evaluate your skills and needs
• Determine what effective communication skills are for a college student
• Consider problem-solving approaches and the role of critical thinking in your college work
• Take steps in presenting yourself to others including other students, faculty and staff, and potential employers
• Look at what skills and habits are necessary for working with others in groups in college and beyond
• Identify resources from Lehmann to help you build these skills