Preface

In today’s complex healthcare environment, the ability to evaluate, measure, and improve systems of care is not just valuable, it is essential. Medical Metrics in Health Facilities was developed in response to a growing need for students, practitioners, and healthcare leaders to understand and apply evaluation tools that are both scientifically rigorous and practically meaningful.

This book offers a foundational framework for understanding how validated measures and metrics can be used to assess, analyze, and improve health services. From ethical considerations and measurement theory to survey development, research design, and the analysis of both quantitative and qualitative data, this text aims to bridge the gap between academic theory and real-world application. Through the integration of mathematical models, such as Model X and Model Y, students will learn how data can be transformed into actionable insights, ultimately telling a story about health systems, population needs, and organizational performance.

Each chapter is designed with learners in mind, providing clear explanations, applied examples, key terms, and review exercises to reinforce understanding. Whether you are a student entering the field or a healthcare professional seeking to enhance your analytic skills, this book will serve as a practical guide for translating empirical evidence into informed, strategic decision-making.

I hope that this first edition provides you with the tools to think critically about data and evaluation, and to contribute meaningfully to the advancement of healthcare systems.

— Sitaji Gurung, MD, MPH, PhD

New York City College of Technology (City Tech)

The City University of New York (CUNY)