24 Campus Tech Support

The IT Service Desk is the single point of contact for students, faculty, and staff to report technical problems with software, network connectivity, hardware, and applications. The IT Service Desk supports users in making the best use of the technology available to them for student productivity or business functions.

To report an issue or receive assistance, contact the IT Service Desk via our online ticketing system, or by phone at 718-270-6262 for phone, email, onsite, and remote support.

or send an email with your name, employID and contact information to  helpit@mec.cuny.edu.

Any issues with

Student email – including changing passwords, if you have a new phone, you need to report it to IT helpdesk.

Does not have access to Microsoft Office 365

CUNYFirst – cannot login.

Degreeworks

Printing issues

Wifi issues

For issues with BrightSpace email your Professor and copy Mr. Steve Wymore – Swymore@mec.cuny.edu