9 Priority Six: Professional Development and Training for Next Generation Libraries


Libraries must continually realign their mission to campus priorities and changing student expectations. For CUNY Libraries to adapt and thrive, a deep systemic commitment to strategic planning, leadership and professional development, and training are vital.

Five-Year Actions by Goal

Goal one (integration):

  • Support leadership and organizational development that fosters campus relevance:  strategic alignment with campus goals, strategic organizational development, and management training for library leaders.
  • Support strategic planning processes across CUNY libraries.

Goal two (innovation):

  • Provide training that supports innovative library practices, including decolonization, open research, pedagogy, and data, and culturally responsive services.
  • Support training in accessibility and universal design, prioritizing initiatives that provide the fullest access to the largest number of people.

Goal three (centralization):

  • Expand technical skills training on shared centralized systems and procedures, and raise the baseline of expectations for engaging with shared systems, as well as the organizational value of technical expertise.
  • Expand communities of practice to support collegial dialogue about local unique systems such as special collections and archives.

End States

We will know we are successful when:

  • Campus libraries have clear strategic visions for their future, or have begun a strategic planning process, clarifying each library’s role within its college, including the role of library leadership.
  • CUNY libraries are inclusive organizations that attract diverse, dynamic talent and retain and grow that talent.
  • Technical skills and engagement with core library systems (like Alma) demonstrably improve and core library duties are valued.


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The City University of New York Office of Library Services Strategic Plan: 2022-27 Copyright © by CUNY Office of Library Services is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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